Recently, the DocuSign / E-Cert projects that are being implemented by the Department have been experiencing a system issue. Systemwide DocuSign and ECMS are not communicating properly resulting in the inability for the certifications to be submitted. As we know, the new system automatically holds payment on items that are lacking certifications. Therefore, nothing can be entered and all payments are coming to a halt.
While the problem is being fixed, the Department is initiating an alternate procedure in ECMS which will allow for payment of materials using “pre-DocuSign” procedures, uploading information in ECMS at the District level. During the outage, contractors will not be able to upload materials into ECMS without getting an error. District staff will be notifying contractors of the temporary procedures so they can receive payment asap. View a breakdown of the ECMS DocuSign Workaround Plan.